We offer a 7-days hassle-free return/exchange policy for your bikini. Please note that this policy excludes sale items or orders purchased using a discount code, as these items are considered final sale and cannot be returned. The item/s must be in original condition with all tags and hygiene seals remaining in place. Item/s must not have been worn, washed or altered in any way. Unfortunately, we cannot accept any returns that do not meet the above requirements, and we reserve the right to refuse the return or exchange. 

ASUR offers a full refund (item price excluding original shipping cost) on items that meet the above conditions.

Requesting a return has never been this easy! We offer 7-days hassle-free return for your bikini.

To initiate a return, simply fill out the Returns Form on our website using the e-mail address used to process your order within 7 days of receiving your parcel. Once your RA Number is assigned, the product must be received back by ASUR within 14 days.

Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage costs. 

Once the items have been received, we will send your new piece/s out or you will receive your refund (item price excluding original shipping cost).

Yes, we offer complimentary hassle-free returns only for domestic orders. However, for international orders, you will be responsible for shipping costs back to our warehouses. Duties are not refundable. 

ASUR  cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.

If you are exchanging: you only need to return the piece/s you wish to exchange.

If refunding: the full set must be returned (top, bottom and bag). Please note that we do not mix and match style and colors. All bikini sets on the website are sold as is. We cannot issue refunds for a partial return of a top or bottom.

We offer Express Shipping at a flat rate of the equivalent to USD$20 exc. duties and taxes per order.

Express Shipping within US is a flat rate of $X exc.

Orders are dispatched from our warehouse based in Hong Kong, and are usually delivered within 3-5 working days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

An email will be sent once your order has been dispatched. If you do not receive one, please email info@asurswim.com. All orders require a signature on delivery, make sure your supplied address is attended during business hours. We cannot send to PO BOXES, please ensure a street address is supplied.

Duties and taxes are calculated based on the items ordered, where they were made, your shipment destination and the value of your purchase, and are added to your order total in the shopping cart. Duties and taxes are non-refundable except for orders shipping to Canada.

The product price is inclusive of all duties or will be calculated at checkout. Taxes will either be included in the product price or calculated separately at checkout. You will not be charged any additional duties & taxes upon delivery unless you choose to do so or for countries where you will be liable to pay duties and taxes on delivery. Refer to WHAT IF I GET CONTACTED BY CUSTOMS OR THE SHIPPING COMPANY? See the countries where duties and taxes are paid on delivery.

If you have any other questions around duties and taxes, let our Customer Service team know: info@asurswim.com

FedEx takes 3-5 days to ship from dispatch. However, please note that depending on lockdowns or customs delays in your local area, some countries are experiencing minor delivery delays. We will always endeavor to get your order to you as quickly as possible.

We ship all orders via FedEx.

We ship globally, to your door. For more information on which countries we do not deliver to, please info@asurswim.com

We have more payment options available depending on your location. You can choose your preferred payment method at Checkout. If you do not see your preferred method in the list of choices, please email info@asurswim.com

Klarna
We also offer the following payment options with Klarna:

Pay Later
- Pay for your order within 30 days with no fees or interest
- You’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payment is due Pay in 3 installments:
Choose to pay for your order in three interest-free installments. In this case, you’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payments are due.

Pay in 4 installments
Choose to pay for your order in four interest-free installments. You’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payments are due

Please note; In all cases Klarna will perform a soft search with a credit reference agency. This will not affect your credit rating. Visit the Klarna website for full information, terms and conditions. This payment option isn't available for all countries. You will be invited to select a different payment method at checkout.

Please contact us directly at info@ to arrange this.

It is 100% safe! ASUR is based in Miami,FL and it’s managed and run by our in-house team. We use GeoTrust Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

Unfortunately, we cannot make changes to your order once your order has been placed. If you need to make any changes to your shipping address or cancel your order, please contact us at info@asurswim.com within 8 hours of placing your order. We will not be able to make any changes beyond that period.

TRIANGL uses Fedex for all orders. We generally deliver all orders within 3-5 working days.

There may be the occasional delay due to Customs Clearance processes which are out of our control.

Once your order is shipped, we will send you an email including a tracking number. If you have not received this email, please email info@asurswim.com

A Pre-order item is one that you order before we have it in our inventory. You may cancel until the time your order has been processed. To cancel, please email us at info@asurswim.com

We will ship your order once all items are available. If you wish to receive your available item before the pre-ordered one, please email us at info@asurswim.com. A separated delivery fee might apply, since this would be considered a separate order/ shipping charge.

If you encounter any issues with a promo code or gift card not working, we recommend copying and pasting the code at checkout or reviewing the terms and conditions to ensure its validity. If the problem persists, please email us at info@asurswim.com, and we'll assist you further.

We accept major payment methods like Visa, Mastercard, American Express, PayPal , and Diners that are offered in over 150 countries along with many other popular local payment options specific to the region. As well as Apple Pay, After Pay, Shop Pay, and Klarna for more convenient payment options. Additional local payment methods are available and viewable upon checkout.

Klarna
We also offer the following payment options with Klarna:

Pay Later
Pay for your order within 30 days with no fees or interest
You’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payment is due
Please note, Klarna will perform a soft search with a credit reference agency. This will not affect your credit rating

Pay in 3 instalments
Pay for your order in three interest-free instalments
You’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payments are due
Please note, Klarna will perform a soft search with a credit reference agency. This will not affect your credit rating

Pay in 4 instalments
Pay for your order in four interest-free instalments
You’ll be redirected to Klarna to complete your purchase and they’ll be in touch when your payments are due
Please note, Klarna will perform a soft search with a credit reference agency. This will not affect your credit rating

Visit the Klarna website for full information, terms and conditions.

Klarna is not available for all countries. You will be invited to select a different payment method at checkout.

Global-e is a trusted global ecommerce vendor whose solution allows TRIANGL to provide the best possible user experience to our customers. Global-e will be the company that you contract with for any purchase via the TRIANGL store and will handle and process your payment. FedEx will deliver your packages. To read more about Global-e’s terms and conditions, please visit here. Global-e may also collect personal information about you or your transaction. Please visit here to read their privacy policy.

At ASUR we display and collect payments in the local currency when you select your shipping country. You will be charged in the currency listed at checkout.

For personalized sizing guidance, please refer to  our sizing guide page to receive visual guidance on what to shop to flatter your body shape, head to our 24/7 Live Chat or email info@asurswim.com so we can help you personally find your best fit!

A customer account offers a secure platform where you can conveniently view all your orders, save payment methods, and manage shipping addresses for a faster checkout experience. You can create an account at riotswim.com or during the checkout process.